Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

How can I track my order? +

Once your order ships, you'll receive an email with a tracking link so you can follow your package every step of the way.

What products does Cavilone bring? +

At Cavilone, we believe beauty and wellness aren't separate — they're one continuous practice. Our collection spans thoughtfully formulated skincare, haircare, and wellness essentials, each chosen for real, ingredient-backed results rather than fleeting trends. Whether it's a serum, a ritual, or something still to come, every Cavilone product is built on the same standard: care that shows, inside and out.

Do you ship internationally? +

Yes! We offer free shipping storewide to every destination we deliver to — no minimum order required.

What payment methods do you accept? +

We accept major credit cards, Shop Pay, and Apple Pay for your convenience and security.

How long does shipping take? +

Orders are typically processed within 1–2 business days and delivered within 10–14 business days, depending on your location. You'll receive a tracking link once your order ships.